Careers

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Careers at BEK

We’re a fun group of people working in a great environment, and we’re serious about exceptional technical and customer service. We strive to surprise people with the kind of caring and respect they don’t rely on from companies anymore, but come to once they’ve worked with us. We treat each other the same way, always treating coworkers with dignity and working as a team.

If this sounds like you, and if you’re interested in working in a supportive, professional and enjoyable environment, please apply for one of the positions below.
BEK employee interacting with customer

Are you a motivated, results-driven sales professional looking for a rewarding career in outside sales? Do you thrive in a fast-paced environment and have a passion for building relationships and driving new business? BEK Communications is looking for dynamic Outside Sales Executives to join our team.


In this role, you'll be out in the field, meeting with potential clients face-to-face, introducing them to our wide range of telecommunications, surveillance, and advertising services. This is a unique opportunity to work independently, build strong client relationships, and directly impact revenue growth.

What You'll Be Doing:

  • Door-to-Door Sales: Drive new business by meeting with small to mid-market companies in rural North Dakota. You'll be on the front lines, introducing BEK’s suite of services to potential clients.
  • Sales Planning & Research: Develop strategic sales plans and conduct research to identify new business opportunities.
  • Proposal Development: Create tailored proposals for clients, presenting a range of solutions including hardware, software, and services.
  • Client Relationship Management: Build and maintain relationships with existing clients while prospecting for new ones.
  • Exceed Sales Goals: Meet or surpass sales quotas and revenue targets by closing deals and driving customer satisfaction.
  • Product Knowledge: Leverage your ability to learn and understand new technologies to effectively sell BEK services.

What You Bring to the Table:

  • 3-5 Years of Door-to-Door Sales Experience: Proven track record of success in outside, face-to-face sales, ideally in technology, telecom, or advertising.
  • Consultative Selling Skills: Strong experience in identifying customer needs and presenting solutions.
  • Self-Motivation & Drive: A desire to succeed and the ability to work independently with minimal supervision.
  • Excellent Communication: Strong verbal and written communication skills, with the ability to present complex solutions in an easily understandable way.
  • Tech-Savvy: Ability to learn and understand new technologies to better serve customers' needs.
  • Customer-Centric: Proven ability to establish and maintain excellent client relationships.

What We Offer:

  • Competitive Compensation: Attractive base salary with commission and bonus opportunities.
  • Independence & Flexibility: Manage your own territory and schedule.
  • Training & Support: Comprehensive product training to set you up for success.



If you're ready to take on a challenging, rewarding role where you can make a real impact, we'd love to hear from you!


Apply Today by submitting your resume and a brief cover letter outlining your experience in door-to-door sales and why you'd be a great fit for this position.

General Summary:

BEK Communications Cooperative is seeking a highly motivated, self-starting individual capable of meeting the requirements of OSP Field Engineer. Performs engineering duties relating to the provision of Communications Plant construction, design and maintenance engineering, and associated development of telecommunications facilities.

Essential Job Functions:

  • Coordinates and performs engineering activities associated with the provision of OSP facilities design and implementation required for expansion, rearrangements, and maintenance in accordance with RUS, NEC and BEK standards.
  • Engineers and prepares work order documents for projects and routes relating to the construction and maintenance of buried and underground outside Plant middle, second and last mile distribution cable systems.
  • Engineers and prepares documents for Optical Fiber transport and distributions systems from the Central office up to the point of premise demarcation.
  • Provides construction deployment estimates to be within 10% of actual cost.
  • Instigates and follows through in the acquisition of relevant and required private and/or public easements, rights-of-way and governmental permits.
  • Updates and constructs new drawings and associated information for all buried Plant assets for submission to computer drafting personnel, utilizing both manual and automated drafting systems.
  • Maintains current knowledge of new technologies and systems as they are developed.
  • Ability to quickly gain knowledge of Company networks, service territories, construction management and Company culture.
  • Perform other duties as assigned by Supervisory personnel.

Education and Experience:

  • 2 years of related Telecommunications Plant Construction
  • Comprehensive understanding of engineering, construction and maintenance.
  • Keen knowledge of Microsoft Office and various software solutions, including Visio.
  • Demonstrated ability to manage multiple projects in various stages of development, each with a unique timeline.
  • Strong interpersonal skills are key. The ideal person for this position is a team player, personable, professional, upbeat, and energetic, takes initiative, uses tact and diplomacy to promote good Customer and professional relationships.
  • The successful candidate must have the initiative to resolve problems and seek answers independently and is enthusiastically persistent until goals are achieved.
  • Ability to hold a ND Class D drivers License with the intent to achieve a Class A within 1 year of hire.

Summary:

BEK Communications is seeking qualified candidates for Plant Technician-Seasonal. This position generally carries employment from the construction months of May through November.

Job Description:

BEK Communications Plant Technician will be responsible for the installation and maintenance of BEK Outside Plant Infrastructure.

Job Duties:

  • Requires the installation and maintenance of Outside Plant cabling using digging, drilling, trenching or plowing equipment.
  • Splices Outside Plant cabling and ensures it meets BEK quality standards.
  • Maintains proper use of Rights-of Way.
  • Understands safety on the construction jobsite and adheres tightly to BEK and OSHA safety standards and procedures.
  • Functions as a team player.
  • Willing to work in all types adverse conditions to keep or restore BEK services to its customers.
  • Requires the ability to work overtime as needed
  • Ability to communicate with co-workers, various business contacts, and BEK members/customers in a professional and courteous manner.
  • Performs all other duties assigned by supervisor

Job Requirements:

  • Must hold a valid ND Class D Driver’s License.
  • Must be able to distinguish difference in color.
  • Must maintain the ability to push, pull, lift or drag a minimum of 75lbs.

We are currently seeking qualified candidates for the position of Customer Support Representative (CSR) reporting from our Steele, ND office location.


As a vital member of our front-line support team, the CSR plays a key role in resolving technical issues, strengthening customer relationships, and supporting long-term satisfaction and retention. This position is ideal for a highly motivated individual who thrives on problem-solving, delivering proactive service, and creating positive experiences that build trust in BEK’s services.


The CSR provides timely training, technical support, and service guidance to both customers and BEK employees. Responsibilities include responding to trouble calls, accurately managing service orders and installations, and working closely with cross-functional teams—such as Provisioning, Engineering, Sales, and vendors—to ensure services are functioning correctly and customer needs are met. Through every interaction, the CSR contributes to a consistent, high-quality customer experience that drives loyalty and long-term satisfaction and retention.

Operational Duties:

  • Accurately handle, maintain, and follow through on service orders, installations, and trouble tickets.
  • Support customer account administration and ongoing service needs.
  • Understand and provide clear, confident troubleshooting for software, hardware, networking, and equipment issues.
  • Proactively identify opportunities to enhance the customer experience and reduce churn through thoughtful support, service education, and solution-focused conversations.
  • Identify customer pain points and recurring issues, helping to reduce churn by addressing concerns early and effectively.
  • Promote relevant BEK products and services that may enhance the customer’s experience or better meet their evolving needs.
  • Diagnoses and troubleshoot technical issues related to networks, phones, routers, and software applications.
  • Contribute to a positive team environment that encourages innovation, accountability, and continuous improvement.
  • Deliver product and service training to internal teams and customers to increase engagement, satisfaction, and retention.
  • Demonstrate tact and diplomacy with colleagues at every level, and customers with varying degrees of technical understanding, to educate, assist and resolve all manner of technical, product, and service issues.
  • Other duties as required or assigned by company management.

What You Need for This Position:

  • Associate degree or equivalent in a computer-related or technical certification, OR three (3) years of relevant customer call center work experience; OR a combination of education and experience that encompasses all aspects of this position.
  • Strong interpersonal skills to handle sensitive and confidential situations. Our ideal candidate is personable, positive, professional, upbeat, and energetic.
  • Proven ability to communicate with clarity, compassion, and professionalism, especially when dealing with complex or technical topics.
  • We work in a fast-paced, ever-changing environment; a demonstrated ability to juggle multiple tasks and demands with strict attention to detail is a must.
  • Resourceful, roll up the sleeves attitude. The successful candidate must take the initiative to resolve problems, seek answers independently, and enthusiastically persist until goals are achieved.
  • Actively participate in a team environment that fosters forward-thinking, innovation, and creativity to meet the Company's needs today and in the future.
  • Be highly organized, detail-oriented, and resolute regarding accuracy.
  • Demonstrate tact and diplomacy with colleagues at every level, and customers with varying degrees of technical understanding, to educate, assist and resolve all manner of technical, product, and service issues.

How to Apply

BEK offers competitive wages and an excellent benefits package. Please send resume to:



BEK Communications
Attn: Human Resource Manager
PO Box 230
Steele, ND 58482


or email to:
careers@bektel.coop

We are currently seeking qualified candidates for the position of Customer Support Representative (CSR) reporting from our Valley City, ND office location.


As a vital member of our front-line support team, the CSR plays a key role in resolving technical issues, strengthening customer relationships, and supporting long-term satisfaction and retention. This position is ideal for a highly motivated individual who thrives on problem-solving, delivering proactive service, and creating positive experiences that build trust in BEK’s services.


The CSR provides timely training, technical support, and service guidance to both customers and BEK employees. Responsibilities include responding to trouble calls, accurately managing service orders and installations, and working closely with cross-functional teams—such as Provisioning, Engineering, Sales, and vendors—to ensure services are functioning correctly and customer needs are met. Through every interaction, the CSR contributes to a consistent, high-quality customer experience that drives loyalty and long-term satisfaction and retention.

Operational Duties:

  • Accurately handle, maintain, and follow through on service orders, installations, and trouble tickets.
  • Support customer account administration and ongoing service needs.
  • Understand and provide clear, confident troubleshooting for software, hardware, networking, and equipment issues.
  • Proactively identify opportunities to enhance the customer experience and reduce churn through thoughtful support, service education, and solution-focused conversations.
  • Identify customer pain points and recurring issues, helping to reduce churn by addressing concerns early and effectively.
  • Promote relevant BEK products and services that may enhance the customer’s experience or better meet their evolving needs.
  • Diagnoses and troubleshoot technical issues related to networks, phones, routers, and software applications.
  • Contribute to a positive team environment that encourages innovation, accountability, and continuous improvement.
  • Deliver product and service training to internal teams and customers to increase engagement, satisfaction, and retention.
  • Demonstrate tact and diplomacy with colleagues at every level, and customers with varying degrees of technical understanding, to educate, assist and resolve all manner of technical, product, and service issues.
  • Other duties as required or assigned by company management.

What You Need for This Position:

  • Associate degree or equivalent in a computer-related or technical certification, OR three (3) years of relevant customer call center work experience; OR a combination of education and experience that encompasses all aspects of this position.
  • Strong interpersonal skills to handle sensitive and confidential situations. Our ideal candidate is personable, positive, professional, upbeat, and energetic.
  • Proven ability to communicate with clarity, compassion, and professionalism, especially when dealing with complex or technical topics.
  • We work in a fast-paced, ever-changing environment; a demonstrated ability to juggle multiple tasks and demands with strict attention to detail is a must.
  • Resourceful, roll up the sleeves attitude. The successful candidate must take the initiative to resolve problems, seek answers independently, and enthusiastically persist until goals are achieved.
  • Actively participate in a team environment that fosters forward-thinking, innovation, and creativity to meet the Company's needs today and in the future.
  • Be highly organized, detail-oriented, and resolute regarding accuracy.
  • Demonstrate tact and diplomacy with colleagues at every level, and customers with varying degrees of technical understanding, to educate, assist and resolve all manner of technical, product, and service issues.

How to Apply

BEK offers competitive wages and an excellent benefits package. Please send resume to:



BEK Communications
Attn: Human Resource Manager
PO Box 230
Steele, ND 58482


or email to:
careers@bektel.coop

How to Apply

BEK offers competitive wages and an excellent benefits package.

Application for Employment.

Please send application and resume to:

BEK Communications

Attn: Human Resource Manager

PO Box 230, Steele, ND 58482

or email to: careers@bektel.coop

Benefits

BEK offers the traditional medical, dental, life, PTO, 401K and Flexible Spending benefits. But we think you'll like our perks even more. Here are just a few:
  • Live in our service area? No cost telephone, internet, TV offerings and Cloud product offerings
  • 8 company-paid holidays
  • Tuition reimbursement
  • Tickets to area high school, college and professional sporting events and more!

Equal Opportunity Employer

BEK Communications is a drug free workplace, conducting pre-employment and random drug testing.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.